An AI answering service that lives on your website
An AI answering service answers the calls you cannot take and turns them into booked work and written-down leads. This one does its answering on your website, where your next customer is already standing. Choose who it is, teach it your business, and it answers every caller, day and night.
Free to start. Works on any website, no phone system needed.
Try it before you build it
Talk to a working agent right now. Click the call button and ask it anything a customer would ask. The call runs in your browser, which is exactly how it will run for visitors on your own site.
What an AI answering service does
An AI answering service answers callers with a natural voice the moment they call, with no hold music and no menu of options. It answers questions from the business's own pages and documents, works toward a goal the owner set, such as booking the visit, and takes a message whenever it does not know the answer. After every call it files a transcript, a short summary, what the caller wanted, and the caller's name and contact details. Instead of a missed call, the owner gets the whole story in writing.
You build yours in minutes: pick the voice and the manners, point it at your website, listen to it speak, and publish.
Website calls, not phone lines
Most answering services sit behind your phone number: you forward your line and someone else picks up. This service works differently. Your agent answers on your website, in the browser, so there is no number to forward, no telephony account, and no phone hardware. One line on your site adds the call button, and visitors click and talk.
Your phone keeps working exactly as it does today. The agent takes the callers your phone never meets: the people already on your site who want to ask a question, check a price, or book, and would rather talk than fill in a form. It answers them at two in the afternoon or two in the morning, and every one of those conversations lands in your inbox.
Pick. Teach. Publish.
Pick who they are
Voice, feel and manners. Warm and patient, or quick and direct. You hear them speak while you build.
Teach them your business
They read your pages and learn your services, prices, hours and tone. Unknown answers become messages, never guesses.
Put them to work
One line on your site adds the call button. Your agent answers, and every call lands in your inbox with a summary and the caller's details.
Nobody talks it off the job
You give the agent a goal, such as book the appointment, and it is held to that goal on every turn of the conversation. Callers who push, plead or try their tricks do not move it.
What lands in your inbox
Every finished call is filed with the transcript, a short summary of what happened, what the caller wanted, and the caller's name and contact details when they gave them. No listening back through recordings and no "someone called about something". You read the story of the call, then decide who to call back first.
Made for the businesses that live on the phone
The same agent, taught your trade. See how owners in your line of work put it to use.
Plumbers
Burst pipes do not wait for office hours. An agent that answers the midnight call, takes the address and the problem, and sends you the lead.
Answering service for plumbersHVAC companies
When the season hits, every phone rings at once. An agent that answers the flood while your crew stays on the job.
Answering service for HVAC companiesInsurance agents
The agency that answers first usually wins the quote. An agent that captures every lead with the details you need to call back ready.
Answering service for insurance agentsThe things people ask first.
What is an AI answering service?
A service that answers your callers with a natural voice the moment they call, answers their questions, works toward a goal you set, and writes down what happened. This one runs on your website: visitors click a call button and talk to your agent in the browser.
How is this different from an answering service call center?
A call center puts people on your forwarded phone line, reading from your script and billing for their time. This is an agent you build once, on your website. It answers instantly, takes every call at once, answers from your own pages and documents, and files the transcript and summary itself. There is no line to forward and no rota of strangers speaking for your business.
Do I need a phone number or a phone system?
No. These are calls made in the browser, from a page on your own site, so there is no phone line, phone number or telephony account involved. Your agent answers, and never dials out.
What happens when the agent does not know the answer?
It says so and takes a message rather than guessing. Your agents answer from the pages and documents you gave them, not from the open internet.
Can a caller talk the agent off its goal?
No. The goal you set is checked on every turn of the conversation. Callers who push, plead or try their tricks do not move the agent off the job it was given.
What do I get after a call?
Every finished call is filed with the transcript, a short summary of what happened, what the caller wanted, and the caller's name and contact details when they gave them.
How do I keep the cost under control?
Free to start. You set the longest a call may run, how many calls one visitor gets per day, and the message a caller hears when a limit is reached. Callers need no account and pay nothing. Pricing details are on the LetBe pricing page.
Can an agent answer in the caller's language?
Yes. An agent can be set to answer in the language the caller speaks, rather than the language it was built in.
How long does setup take?
You pick who the agent is, point it at your website, listen to it, and publish. Most owners have their first agent answering the same day they start.
Do my customers need to install anything?
No. They click the call button on your site and talk. That is all.
Pick Calls by LetBe if you want the visitor already reading your website to be answered the moment they want to talk, and to leave their details when you cannot pick up. If most of your work still starts with a phone call and you have nobody to answer it, a phone answering service still earns its fee.
Send your assistant to the file, not the page.
Everything about building an agent, the limits you can set and how calls are billed, written for machines to read. No login, no scraping.