An answering service for plumbers that never misses a job
You cannot answer the phone with your hands in a drain. Put an agent on your website that answers every caller the moment they reach you, books the work, and sends you the lead before you have dried your hands.
Free to start. Works on any website, no phone system needed.
Try it before you build it
Talk to a working agent right now. Click the call button and ask it anything a customer would ask a plumbing company. This is the same kind of agent you would put on your own site.
Every missed call is someone else's job now
When a pipe bursts, people do not leave voicemails. They call the next plumber on the list. The calls you miss while you are under a sink, on a roof, or asleep are the easiest jobs you will ever lose, because the customer had already chosen you.
An answering service used to mean paying a call center to read from your script. Now your own website can do the answering, in a voice you chose, with answers that come from your business and nowhere else.
What your agent handles
Your website answers. Your phone stays in your pocket.
These are calls made in the browser, straight from your website. There is no phone line to forward, no telephony account, and nothing to install beyond one line on your site that adds the call button. Visitors click, talk, and get answers, at two in the afternoon or two in the morning.
A person you build, not a menu of options
Pick the voice and the manner: warm and patient, or quick and direct. Teach it your business by pointing it at your own pages and documents, so it knows your services, your areas and your hours. You hear it speak before any customer does. When you are happy, publish it. That is the whole setup.
After every call, the whole story
Every finished call lands in your call log with the transcript, a short summary of what happened, what the caller wanted, and the caller's name and contact details when they gave them. No more "someone called about something".
You stay in control of the cost
Free to start. You set the longest a call may run, how many calls one visitor gets in a day, and the message a caller hears when a limit is reached. Your callers never need an account and never pay anything.
Questions plumbers ask first
Will it book jobs for me?
It works toward the goal you set, such as booking the visit, and collects the details you need: name, contact, address and the problem. Everything it gathers arrives in your inbox the moment the call ends.
What if it does not know the answer?
It says so and takes a message. Your agent answers from your own pages and documents, not from the open internet, so it never invents prices or promises.
Does it replace my phone number?
No. It answers visitors on your website, where many of your customers already are. Your phone keeps working exactly as it does today.
Can a caller talk it into a discount?
No. The goal and rules you set are checked on every turn of the conversation.
What does it cost?
Free to start, and you set the limits that control spending. Pricing details are on the LetBe pricing page.
Can it answer in my customer's language?
Yes. An agent can be set to answer in the language the caller speaks.
How long does setup take?
You pick who the agent is, point it at your website, listen to it, and publish. Most owners have their first agent answering the same day they start.
Do my customers need to install anything?
No. They click the call button on your site and talk. That is all.
Put your first agent on the job today
Pick Calls by LetBe if you want the visitor comparing three plumbers at 9pm to reach you first and leave their details. If most of your jobs still start with a phone call and you have nobody to answer it, a phone answering service still earns its fee.